We understand that plans can change and your planned holiday may not go ahead. Please see below our cancellation terms and conditions.
Echuca Holiday Homes has also partnered with nib Insurance to offer our guests discounted domestic travel insurance to bridge the gap between our cancellation policy and life’s unexpected plans!!
We have partnered with nib to offer our guests discounted travel insurance, so if your plans change, or the unexpected happens, you may be covered.
Echuca Holiday Homes Pty Ltd, ABN 36 130 693 800, is a distributor of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and receives a commission for nib products purchased through Echuca Holiday Homes. Echuca Holiday Homes acts as an agent for nib and not as your agent. Echuca Holiday Homes cannot give advice about nib products, and any factual information provided is not intended to imply a recommendation or opinion about nib products. Before you buy, please read the Product Disclosure Statement, Financial Services Guide and Target Market Determination (TMD) available from us. If you have a complaint about a nib product, see the Product Disclosure Statement for the complaints process. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193
If you’ve booked directly with Echuca Holiday Homes and have a change of heart, we offer a full refund within 24 hours of booking.
More than 8 weeks before arrival (56+ days)
Cancel with plenty of notice and you’ll receive a full refund, minus a $150 cancellation fee.
Between 4 and 8 weeks before arrival (29–55 days)
If you cancel during this period:
Less than 4 weeks before arrival (28 days or fewer)
For cancellations made with less than four weeks’ notice:
If the home isn’t rebooked, your deposit will be forfeited.
If we’re able to rebook the property after your cancellation:
We always do our best to rebook the property, and if a refund is due, we’ll process it promptly once the replacement stay has taken place.
Other Things to Note